Compare
Review Base vs Podium.
Podium is a big, well-known US platform, and it’s genuinely good software. It’s also built for a different customer than most Australian local businesses. Here’s the honest comparison.
| Compared on | Podium | Review Base |
|---|---|---|
| What it is | An all-in-one customer platform: reviews, webchat, messaging, payments | Done-for-you Google review collection over SMS, nothing else |
| Who runs it | Your staff, from the Podium app | We do, you just send us the customer’s number |
| Pricing | Quote-based, commonly hundreds of US dollars per month per location | Published on our site, $50 or $150/mo AUD |
| Contracts | Annual agreements are the norm | Month to month, cancel by text |
| Your customers need | Depends on the feature, some flows involve apps or payment portals | A phone that gets texts |
| Built for | Multi-location US businesses with a team to run the platform | Australian local businesses that want reviews handled |
| Support | US-based team, US hours | Melbourne, text us and a person replies |
Podium makes sense if
- You’ve got multiple locations and office staff to run a platform
- You want messaging, payments and reviews in one system
- You’ve got the budget for it, and someone to own it day to day
If that’s you, it’s a solid platform and worth the demo.
Review Base makes sense if
- You just want more Google reviews, without another app to check
- You’d rather pay $50/mo than sit through a sales demo
- You want to cancel anytime, not at the end of a contract
One job, done properly: more Google reviews for your business.
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Sign yourself up in about two minutes. We find your Google review link for you, pick a plan, and you’re live.